Customer Testimonials

Many oil companies claim great service, technical proficiency and high quality products. However how much of their marketing is truth. What follows below, are a few comments by our highly satisfied customers. We believe that sharing a few of our recent testimonials will encourage other potential customers to see what they have been missing.

Our testimonials are real. All original emails may be requested and can be forwarded upon request:

  • Awesomeness follows you everywhere!
  • Thank you, the in-depth information you provided is both mind-boggling and impressive. A real pleasure dealing with you.
  • Thanks…exceptional service. I just wanted to add my thanks for your exceptional service today (so very rare these days!) ..& also for your very informative detailed product information, which so many of your competitors do not reliably provide..(with expensive consequences!). I will certainly be a returning customer,  and will recommend you to others. Top notch!
  • Good evening Freddi, I trust this email will find you good and well. It’s was the very first time experience what I have experienced at your establishment.  Your honest, professional expertise and knowledge you have shared with me was top notch. I have to compliment your staff from reception to dispatch whom are extremely polite and professional as well. That’s a true indication you have the right formula and etiquette in your business ingredients. You stand out from the rest, if you keep the recipe and formula you are using you will reap the rewards. Thank you for the excellent service today.
  • Good morning James, Having worked in product engineering for Volkswagen, both in SA & Germany, I truly APPRECIATE your guys passion, commitment and expertise! I know Ravenol is a brilliant product, but you guys package it with exceptional service. THANK YOU!
  • Hi James, thanks for the professional advice. It’s nice to deal with a professional company like Ravenol.
  • Good day James, After doing my engine service then Last Monday 02/07/18 I refilled the auto gearbox with Ravenol oil, I’m glad to say the gearbox is a lot more smoother in shifting, so soft I need to monitor my rev count to see that the car is shifting through gears. I’m so happy with your oil and I’m already recommending (word of mouth) to my friends and family. Great doing business with you. I am definitely coming back as a return customer. A clean 100% for service and product.
  • I recently bought some products from you for my wife’s Freelander and I must say the car is running like a new one after the service!
  • Order received. Thanks for the great service. It’s a pleasure dealing with you.
  • Fascinating. You certainly make lubrication a very interesting topic.
  • Thanks Freddie, Great dealing with a professional in these days where most people are palooka-salesmen and just there for a quick sale!
  • I would like to extend a sincere thank you to you for the exceptional service that you provide. It is rare for one to come across a company that provides clients with such top notch service. Your prices are very good, you ship all the way to Pretoria without the products getting damaged and you respond to emails without delay. I will most certainly tell everyone I know of how good your services are. You can compete with companies that are situated a few km’s from my home and you are all the way in Cape Town. Freddi, I want to thank you for your articles in the 4×4 magazine since this is where I discovered your company.
  • Just thought I’d write back. I popped in Tuesday at your store. I purchased the Ravenol FEL 5w30. What a difference it made to the way my Fiat Doblo multijet runs. It is night and day. It’s way more responsive. Smoother and quieter. Anyhow just thought I’d let you know that the Ravenol is awesome.
  • Thank you so much for your support. I managed to get my order. It was such an honor doing business with you. May God Bless you!
  • Thank you so much for the brilliant service and advice received from you guys.
  • Thanks again for excellent service.  I can confirm that my car’s gearbox is shifting a lot smoother ever since I received it back.  The only work performed on my car was a change of oil and filter.  So the Ravenol DCT/DSG oil is definitely of superior quality than what the Audi agents use.
  • Thanks guys my car’s performance is now great (on changing to Ravenol CVT Fluid)
  • Wow thank you for a great reply much appreciated.
  • We have received the oil, I would just like to give you guys a 10/10 for service! It was painless and I will definitely recommend Ravenol again! Thank you very much for all the goodies and once again excellent service. Keep up the good work. (please see attached photo)
  • Freddi, have not talked in a while. Just wanted to say we are still very happy with the service. Your deliveries are so quick I was wondering if you bought a helicopter.
  • I am blown away. I ordered on line on Wednesday, courier collects in Cape Town and drops off in George a day later. If this oil is half a good as your service then it will be awesome. Thank you very much for your excellent service. Thank you James and Freddi for the time you took to answer all my questions. It is much appreciated. I will keep you updated.
  • Thank you very much for excellent service!  I have confirmed with Lizelle and they have the oil with them to perform the repairs to my car’s gearbox. We just wanted to say that Freddie was such a great guy to deal with very knowledgeable on the product and friendly. Well done on being a great company to deal with.
  • If the whole country gave such professional service, we would b styling..Bless Ya (WhatsApp msg).
  • The simple thing is you can be trusted, more I will not say, this tells you everything. You have made an impact with me in terms of trust, something I don’t easily share, let this be a feather in your cap.
  • Just wanted to say a big thanks to you and your Dad. Goods sent out late on Friday, arrived at me before 10:00am this morning. Not just this but you guys took the time and effort to mull over the best (and as it turns out the most affordable) options for my vehicle, given the typical service conditions in SA. This on a busy day – not too shabby…Remarkable service I’d be proud of!
  • I referred a colleague of mine to use your product on the CVT of his Subaru Forester HP. He was highly impressed with the product and the service.
  • Met a guy today that mentioned he bought Ravenol for his Honda XR125 and dealt with a very informative person. Small world, he was referring to you. Didn’t get his name. He mentioned he had bought oil for his car and bike and was impressed with how kind and knowledgeable you are.
  • Good day James. I have received the oil in perfect condition. Thank you for the awesome service.
  • You give great service, excellent products and you educate your customers. It only makes sense to work together.
  • Extremely impressed with the service, support and advice. Keep up the good work and hopeful we in Natal can support you more often. Thank you.
  • Thank you, James. Your service has been exceptional.
  • Thank you so much James !  Awesome service.
  • Good morning James, I collected the pump yesterday, and it works very nice. I used it to change the gearbox and transfer oil on my Fortuner and it made it very easy to put in the new oil, especially in the gearbox as the filling point is difficult to reach. Thank you very much for the fast delivery and service.
  • Only a pleasure. Not every day we have suppliers keen to share technical info to better understand the product.  Very helpful article, thanks. Always keen to learn!
  • Once again, thanks for the info and service, I would highly recommend Ravenol to each and all who would listen.
  • Excellent feedback Freddi. Thanks. I will make a plan to pick up that oil from you.
  • WOW, I am impressed with your quick response.
  • Hi Fred, would like to thank you for the GREAT service! Thank you very much! (Whatsapp message)
  • Thank you very much for your excellent service, I just received my parcel with the oil, will do business again with you guys. Have a nice day.
  • Thank you very much for the speedy service this morning. I did not think it possible to have the product delivered to me within a few hours after inquiring this morning. Thanks a million.
  • Ravenol VMP SAE 5W-30 engine oil: I recently bought the above engine oil from you to service my wife’s 10 year old VW Polo in place of the Castrol Magnatec 5W-30 oil that I’ve used up to now. I’d assumed that it was a very similar oil but am very impressed with the change to the engine. For some time now the engine has had noisy hydraulic lifters which clattered for about a minute on startup. Now they’re completely silent.
  • You have been of great value to (customer) in the past and we would like to keep the communications channel open to a respected expert in the lubrication industry.
  • Just thought I’d give you feedback on the 10w40 you sold me for my R6. What a change over the previous Liqui moly the bike came with. Gears are super smooth. Oil really does make a difference.
  • I read the articles in SA4x4. Found it very informative and found the author very informed.
  • A real pleasure dealing with you. A Branch in JHB, with your level of service will do well!!
  • Thanks again for your excellent service – mightily impressed!
  • Thanks for the review LOL. It’s always best to ask the guys in-the-know.
  • Goods received about 15 min ago. Happy customer.
  • Just a feedback from the Landrover lubs I’ve taken from you. I’m more the happy with the oils – Vehicle moves much more smoother. Many thanks once again .
  • Afternoon James, Thank you, delivery received. Great service, Thank you
  • Another big up to you guys – parcel just arrived and I always enjoy the included gifts! Keep up the good work, wouldn’t hesitate to recommend you guys to anyone…
  • Thank you for service received. Much appreciated. Due to your prompt service and knowledge of the business, I have been saved from buying the wrong oil the second time.
  • I am so happy with FO 5w-30 oil for Ford , Where do you see clear oil in diesel engine, well… with Ravenol yes.
  • As always, the advice and input coming from you guys are always highly valued and considered precious info.
  • Received the oil today, just want to thank you for the excellent service provided by yourself, really great dealing with people who are willing to assist customers.
  • Thank you again for the fast delivery. It helps a lot. And it helps even more having the right advice and oils.
  • Wow you guys are efficient! Thanks a ton.
  • Hi James, just a short note to thank you for your prompt service and keeping me informed at all times even though my order was a very small one.
  • Thanks a lot and nice doing business with you.
  • Just received my oil and gift pack. Thanks for the awesome service, much appreciated.
  • I was amazed by the level of service by both Ravenol and the Courier company.
  • Your showroom is really a “cut above the rest”
  • Thank you for your email, we received our products in good order and as usual you never disappoint.
  • You delivered great service. Will talk again.
  • Thanks Freddi for excellent service. I just received the oil. Attached the invoice and my proof of payment EFT.
  • I appreciate the effort you took to confirm the correct product. I have attached proof of payment. I will be sure to contact you for all future vehicle oil requirements… there are quite a few in my garage.
  • Are you back in business? Can we tap your brain?
  • Hi James! Thanks for keeping me up to date and providing a professional service!
  • I have changed the oil on my Grand voyager and I can tell you, dam this stuff is good! So far have covered 1500 km’s and the oil is so clean that I battle to find the level on the dipstick.Now busy introducing it to my fellow Grand Voyager crew.
  • I want to again thank you for the generous sponsorship. This was our 7th annual tour and it is great to inform you that we did not experience any heat seizes as in the past years. (Chicken Runners charity run of Classic Vespa’s that run from Roodepoort past Lesotho to East London, Port Elizabeth and back to Roodepoort – a round trip of 2 700  km’s)
  • Oil was delivered yesterday. Very excited as this was a headache of note trying to source the correct oil for the car. You will surely hear from me in the future. Many Thanks for your great service!!
  • I value your expertise and don’t mind waiting for your solution. Thanks for all the insightful articles you have written.
  • I really appreciate the time and effort that you do to explain how lubricants work and what additives and base oils are required to classify the oil. Read your article when I had lunch and found it very informative, thank you for all the help and information.
  • It’s always a pleasure doing business with you.
  • I acknowledge and thank you for your e-mail and the information it contained. It was good chatting to someone knowledgeable and willing to help me. Many thanks for your assistance. Very much appreciated.
  • Your service is amazingly efficient.
  • Hi There , have bought some oil from you before for which I thank you for an absolute excellent product/s. Can you please recommend a good engine oil as well as transmission oil. I would like to drain all the oils and start afresh. Many thanks.
  • I thank you for your service yesterday. It was great to deal with you and I look forward to more of the same in the future.
  • Ravenol gives me no other option to refer them, purely through service.
  • Thank You for the SPEEDY response – it is very much appreciated!!!
  • Thank you very much for the speedy delivery of the oil.
  • Pleasure stock was delivered about 1 hour ago GREAT service thanks.
  • I just wanted to say a HUGE thank you for your excellent service, we appreciate it dearly. Keep up the great work!!!!
  • Thank you for the exceptional good service. Attached please find proof of payment.
  • Morning……..Impressive service…….!!! Just received
  • Thanks Freddie and team for the great service. Appreciate it.
  • Thank you so much James you’ve been of such great assistance. I’ll keep tracking the order. Have a wonderful weekend.
  • Good morning James and team, I’m super impressed. Already got the delivery and it’s before 9 am Monday morning. Can’t wait to test the product. Thanks so much for your quick responses and amazing service delivery.
  • I will let you know soon what to put in my order. Currently I use HCS 5w40 in my Prado’s engine. Very happy with the results. (I literally drive home after the service and drain the crap 10w30 that they put in).
  • I received confirmation from her that the oil had arrived. Thank you for the brilliant service.
  • Thanks be to you, I am well pleased and will not hesitate in future to do business with you because of your promptness.
  • It was a pleasure doing business with you and your company.
  • We just wanted to say that Freddie was such a great guy to deal with very knowledgeable on the product and friendly. Well done on being a great company to deal with.
  • Thanks so much for the prompt service.
  • Thank you very much for the article. I will read it as soon as I have a chance. Knowing you I am sure it is more than efficient for my use. Thank you for always sharing your knowledge.
  • Attached please see my POP for items purchased today, thank you for your great service something you see very little these days.
  • Thank you for the great service – I received the oil and we will test it tomorrow in the first gear box.
  • When I call Ravenol Freddi is always available for technical and there is no hesitation on what he recommends.
  • I just want to thank you for your excellent service. I got the oil on Monday and traveled with it back home to Botswana.
  • Thank you for the visit on Saturday – I really appreciate your interest in my business / passion project and the advice and knowledge you share.
  • Hi Freddi I really appreciate your service.
  • Thanks again for all your help!
  • Thank you so much for the brilliant service and advice received from you guys.
  • Hi Danielle, please find proof of payment attached. Thank you for the excellent service!!
  • I recently purchased your product and must say I was impressed. The service and product was phenomenal.
  • I made my first purchases from Ravenol today and I must admit, I am highly impressed with your products and service.
  • Thank you for outstanding service and best oil!
  • Thank you for your speedy reply! I’ve been referred by the guys on the 4×4 community forum (who all speak very highly of you)
  • Thank you for nice chat and as always explaining in detail! Due to your excellent website I could identify the correct lubrication oil for my vehicle being the Ravenol Transfer Fluid TF-0870.
  • Thank you very much for your prompt and professional service.
  • It’s a pleasure as I always get great service.
  • Once again thanks a million for the good service I will surely call again.
  • Once again excellent service – much appreciated!!
  • Here is a snippet of an oil analysis I had done on my Chevrolet utility using HLS 5w30 oil. The sample was done after 10 000 km was done on the oil, mostly to work and back every day. Ignore the negative values on soot as the machines are calibrated for diesel oil. Important is the wear and additive values. Just showing that Ravenol is a good oil.
  • I must thank you profusely for the effort taken to answer so comprehensively. Thanks again for the effort taken to answer. You have a customer for life.
  • Please find attached proof of payment for your action. Thanks once again for your professional service.
  • Thank you so much for revising the quote and mostly your professionalism.
  • Thank you Freddi for your excellent service, much appreciated.
  • Just wanted to say. Oil arrived today. Thanks for your quick and professional service. Will definitely use you guys again.
  • Thank you for the fast response and good service. Keep up the good work
  • I have just received the products.  Thank you for the efficient service.
  • May all of you enjoy a blessed time and thank you Freddi for being the gentleman that you always have been!
  • Once again, thank you! Keep up the exceptional service!
  • Loren-Lee, thank you very much!  I am going to do a transfer now.  Thank you also for excellent service!
  • Payment has been made, proof is on the way. Please let me if it doesn’t show up by 14:30. Thanks Again for the excellent service!
  • Thanks received parcel this morning & thanks again for excellent service.
  • Excellent, thank you very much for the prompt and efficient service.
  • Thank you for your excellent service. Attached proof of payment.
  • Just to say thank you for the great service as well as for the little added extra (pen and note pad) as a surprise in my parcel. Have a great day!
  • Hi James thanks goods were received hope to work with you again. Thanks again.
  • Received the oil today, just want to thank you for the excellent service provided by yourself, really great dealing with people who are willing to assist customers.
  • Hi James, thanks for the prompt response. Fantastic service. I am in the Peninsula and shall pop around to purchase the ATF from your premises sometime after 14 May when I go on leave and intend servicing the vehicle. Have a great day.
  • Hi James I appreciate your hard work to deliver the stuff I ordered.
  • Thank you very much for excellent service!
  • No problem at all, thanks for the great service. Not many people and companies go above and beyond.
  • Hi James, Thanks for this. It’s been paid. Reference: Jordaan Oil. Thanks for the superb service! Consider me a new customer.
  • Thank you very much for your excellent service. Much appreciated.
  • No worries here. Thanks for the great customer service!
  • Thanks for the speedy processing. Always a pleasure to deal with you guys!
  • Howzit James , no problem and thanks very much for your guys professional advice and service.
  • It took longer for my wife to collect the oil than it took you to deliver from Cape Town. I am very happy with your help and will make use of it again in future.
  • Thanks alot great service.
  • Always great dealing with u.