Orders may be placed for goods which we, as Ravenol South Africa, may accept or reject. The acceptance of the order depends on the stock availability, correctness of information regarding the items (including the price thereof) and receipt or authorisation of payment for said items. Orders may also be withheld due to the aforementioned factors. You will be notified of this.
The acceptance of an order will be sent electronically (via email or SMS). This will state that a waybill has been created for your consignment or that your order is ready for collection. It is only at this moment that the agreement of sale between you and Ravenol South Africa comes into effect. This is not to be confused with a confirmation of order from our online store.
Should an order have to be cancelled due to any unforseen circumstances, you will be notified and a refund for the amount paid will be issued as soon as possible.
At Ravenol South Africa, we do our very best in order to ensure that the pricing and stock levels of our products listed on the online store are correct; however, you acknowledge that stock of all items on offer are limited and that pricing may change at any time without notice to you.